At Sterling Prime Peptides, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and transparently. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information such as your name, email address, telephone number, shipping address, billing information and order history.
We may also collect technical information, including IP addresses, browser type, device information and cookie data, to help understand how visitors use our website and improve their browsing experience.
How We Use Your Information
Your information may be used to:
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Process and manage enquiries and orders where applicable.
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Improve our website and customer experience.
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Provide customer support and respond to enquiries.
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Send important service-related updates.
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Send optional marketing communications where you have provided the appropriate consent.
We do not sell or rent your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality, understand visitor behaviour and enhance the browsing experience.
You can manage cookie preferences through the available website controls and your browser settings. Disabling certain cookies may affect some website features.
Data Protection & Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration or misuse.
Where payment processing is available, payment information is handled by the relevant third-party payment providers in accordance with their security procedures.
Sharing of Information
We may share relevant personal information with trusted service providers where necessary, including:
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Payment processing providers.
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Delivery and logistics providers.
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Website hosting and technical service providers.
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Communication and customer-support platforms.
Any sharing is limited to what is necessary for the relevant service, subject to applicable data protection requirements.
Your Privacy Rights
Under applicable data protection legislation, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of personal information where applicable.
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Object to or restrict certain processing activities.
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Withdraw consent where processing is based on consent.
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Opt out of marketing communications.
You may also have the right to complain to the Information Commissioner's Office (ICO).
Children's Privacy
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18.
International Data Transfers
If your information is transferred outside the United Kingdom, we will take appropriate steps to ensure that the transfer is protected by suitable safeguards in accordance with applicable data protection legislation.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services or legal obligations. Any updates will be published on this page alongside the revised effective date.
Contact
If you have questions about this Privacy Policy, how your personal information is handled or wish to exercise your privacy rights, please contact us through our Contact Us page.
Sterling Prime Peptides
Research. Precision. Quality.