Shipping Policy

At Sterling Prime Peptides, we aim to provide a fast, reliable, and secure shipping experience for all orders placed through our website.

Order Processing

Orders are typically processed and dispatched within 1–2 working days after payment confirmation. During periods of high demand, processing times may vary slightly.

Shipping Times

Estimated delivery times will depend on the selected shipping method and destination. While we aim to dispatch all orders promptly, delivery timeframes are estimates only and cannot be guaranteed once parcels are in transit.

Packaging

All orders are securely packaged to help protect product integrity and ensure discreet delivery wherever possible.

Tracking Information

Where applicable, tracking details will be provided once your order has been dispatched. Customers are responsible for monitoring tracking updates after shipment.

Incorrect Shipping Information

Please ensure all shipping details entered at checkout are accurate. Sterling Prime Peptides cannot be held responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete address information provided by the customer.

Customs & International Orders

Customers placing international orders are responsible for ensuring products can legally be imported into their country. Sterling Prime Peptides is not responsible for parcels delayed, seized, or rejected by customs authorities.

Lost or Delayed Parcels

If your parcel appears delayed or missing, please contact us through our Contact Page and we will do our best to assist. However, delivery delays caused by postal providers or customs are outside of our control.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on order size, destination, and shipping method selected.

If you have any questions regarding shipping or delivery, please contact us directly through our Contact Page.